Turbocharger Warranty
Important Note: It is crucial to identify and eliminate any underlying causes of previous turbine faults. Failure to address these issues may result in recurrent failures of new turbochargers.
12 Month Warranty
Our 12-month warranty provides comprehensive coverage for the following:
Remanufactured Turbocharger Unit: We stand behind the quality of our remanufactured turbocharger units. Our warranty covers defects in materials and workmanship, ensuring your turbocharger performs reliably.
Performance Assurance: Your satisfaction is our priority. We guarantee that our turbochargers will perform within specified parameters under normal operating conditions. With our warranty, you can trust in the performance and reliability of our products.
Please note that the warranty does not apply to failed turbochargers in the following situations:
Contaminated Oil
Warranty does not extend to damage caused by dirt or debris, including metal shavings, found in the oil.
Foreign Particle Ingress
Warranty does not cover damage caused by the entry of dust particles through air pipes or the motor.
Backpressure Problems
Warranty excludes damage resulting from backpressure issues such as blocked Diesel Particulate Filters (DPF), Exhaust Gas Recirculation (EGR) systems, or other exhaust blockages.
Oil-related Issues
Not covered under warranty are issues arising from insufficient oil, low oil pressure, or the use of poor-quality oil.
Turbo Overheating
Issues related to turbo overheating due to problems with power supply, ignition control, blocked air filters, or uncontrolled air intake causing engine speed increase are not covered by the warranty.
Dismantling or Repair
Warranty does not cover damage resulting from clients attempting to dismantle or repair the turbocharger themselves, leading to disruption of oil flow or damage to mechanical parts.
Common Reasons for Turbocharger Failures
Our findings are based on our records from over 20 years of repairing more than 30,000 turbocharger units. This vast experience helps us understand the common reasons for turbocharger failures and guides us in providing effective solutions for our customers
Inadequate lubrication and carbon build-up can occur when the vehicle isn’t serviced regularly, leading to increased friction and wear on crucial components.
A blocked Diesel Particulate Filter (DPF) or exhaust system can cause backpressure, reducing the efficiency of the turbocharger and potentially leading to failure.
Insufficient oil supply can starve the turbocharger of lubrication, leading to increased friction, overheating, and eventual failure of bearings and seals.
Other reasons, like manufacturing defects, boost controll and wastegate issues, foreign object damage, etc…
Like all mechanical components, turbochargers experience wear over time, especially if subjected to harsh operating conditions, eventually leading to decreased efficiency and failure.
Warranty Claim Submission
Fill out the form to submit your warranty claim. Please provide detailed information about the issue and include any relevant documentation, such as proof of purchase and installation.